Contact MemberMode

Support, billing, refunds, account access, and product questions.

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We typically reply within one business day.

Billing and refunds

For Freemius orders, use the receipt or subscription management link in your purchase email, visit the Freemius customer portal, or email us with your order email.

Helpful details to include

Your account email or purchase email.
Your website URL if the request is technical.
Your license key or order ID if available.
A short description of what you expected and what happened.

Prefer email? Reach us at hello@membermode.app.

MemberMode

Membership, profiles, and member accounts for WordPress. Fast, theme-native, and genuinely free to start.